Customer testimonials

RISHI BALI - “I highly recommend TimePiece in the West Village for any and all watch repairs. Reuben is fantastic. He is a very experience watchmaker and puts a lot of love and care into restoring and repairing watches --- including luxury items.
I took a 23 year old Omega Seamaster on a stainless steel bracelet. The bracelet was quite badly scratched from years of use and Rueben painstakingly restored it. Its come back to me with this beautiful mirror finish which I love sporting. The watch is pretty much new.
Take your old watches to Ruben for restoration and polishing and he will give them a new life. He is prompt with the repairs and is fair with the pricing.”

LAUREN LUKACEK - Ruben is a GENIUS! A true craftsman who takes his work seriously and knows the ins and outs of jewelry. I brought my beloved heirloom engagement ring from 1910 to him for a cleaning and he made it NEW again. He offered to take it all apart … is a GENIUS! A true craftsman who takes his work seriously and knows the ins and outs of jewelry. I brought my beloved heirloom engagement ring from 1910 to him for a cleaning and he made it NEW again. He offered to take it all apart and clean inside and out (for $300), but he was honest and said he didn’t think that was necessary, a simple outer cleaning would do wonders ($25). He was RIGHT! After inspecting my ring, he was spot on with the time period of the ring and knew how delicate it was. I wouldn’t trust my ring with anyone else. I will only bring it to Ruben!

TROY A - Ruben is the real deal! I brought in an antique Rolex watch that was handed down to me from my father so I'm very particular about just leaving it behind with anyone. So I asked if I could stick around while he repaired it. He was completely cool with it he pulled up a seat for me behind the counter at his work station, poured me some coffee and went to work.
Watching him disassemble and reassemble my watch was like watching a movie. Iv never in my life seen anything like it. I posted the pictures to show what I mean.”
”Disclaimer: these pictures are all actual photos, not like some places that just post photos they find on google. You can see his station, and hands in the photo.
I'm still in disbelief that this is my watch on the table in all these pieces.”